PhillyForce, the Philadelphia area user group for the Salesforce.com, Force.com, and Database.com community organized by Ami Assayag @amiassayag and Matthew Botos @BotosCloud, in combination with Philly SaaS (organized by Chris Allan @chrisallan), have a real headliner for their Monday, November 5 meetup (6 pm at LiquidHub in Wayne). The presenter will be industry analyst Michael Fauscette, Group Vice President, Software Business Solutions at IDC. His subject will be "Moving from CRM to Customer Experience; How social, mobile, cloud and big data are changing the way companies interact and engage customers".
Prior to joining IDC, Mr. Fauscette held senior consulting and services roles with seven software vendors including Autodesk, Inc., PeopleSoft, Inc. and MRO, Inc. You can follow his blog here, or follow him on Twitter @mfauscette. Although he has a broad background in enterprise software, his emphasis lately has been on social applications in the enterprise cloud environment.
Food and drink is being sponsored by the hosts at LiquidHub, and there will be time for informal networking before and after the talk.
Another big event for Salesforce.com fans to put on their calendar is Cloudforce Essentials Philadelphia 2013, to be held on January 15, 2013 at the The Hyatt at The Bellevue.
Update: Here is the first part of a video from Michael Fauscette's presentation at the PhillyForce/Philly SaaS meetup on November 5. Also the slide deck from the
presentation is available here (pdf).