Startup Roundup: GovPilot and eureQa


                                     Michael Bonner of GovPilot and Badri Nittoor of eureQa. 
                                                  | Esther Surden / Marc Weinstein

GovPilot: GovPilot (Hoboken), a municipal software provider, released its newest software product, a mobile app called “GovAlert,” in both Android and iPhone versions. The app allows constituents to voice their concerns and send photos to their elected officials and to their municipalities immediately, in real time. Texts are automatically routed by zip code to the proper official/department for remedial action. And the app is free to constituents.

GovAlert is an outgrowth of GovPilot's software's “report a concern” feature, which was used quite successfully by Camden County in the summer of 2016 for mosquito control and Zika virus prevention, Camden Coutny freeholder Carmen Rodriguez, said in an article.

The app supports common non-emergency citizen complaints regarding such areas as mosquito control, animal control, buildings, businesses, construction, garbage, health and sanitation, traffic signals, parking and more. Once the complaint is classified, the user is prompted to describe the problem and provide a related image.

GIS software aids the government in analyzing the complaints, visualizing the problems, and responding more appropriately; also, the responses are given the necessary prioritization. GovAlert is integrated into GovPilot's municipality software, so it’s aware if a municipality is using GovPilot or not. If a municipality is using GovPilot, complaints via GovAlert are automatically streamed into the government's workflow, and GovPilot will advise the constituent of the steps being taken in the resolution process. For municipalities that are not using GovPilot, the complaints are texted to the mayor's office.

eureQua: eureQa (Cherry Hill), an SaaS automation platform for e-commerce testing, has raised $400K in follow-on funding from leading investors active in the Philadelphia area.

Participants in the current round included SRI Capital (Hyderabad, India), a seed-stage venture fund focused on the "as a service" economy and “deep tech,” along with Robert J. Ciaruffoli, former chairman and CEO of ParenteBeard (Philadelphia, Pa.); Walter Buckley, cofounder, chairman and CEO of Radnor, Pa.-based Actua (formerly ICG and Internet Capital Group); and Thomas J. Gravina, cofounder, CEO and chairman of GPX Enterprises (Philadelphia, Pa.), a private investment firm, the startup said in a release.

The company uses automation to bring speed, scale and efficiency to e-commerce software testing. Clients like Bare Necessities and Weight Watchers have reduced testing times by 85% and testing costs by 75% with the eureQa platform, eureQa claimed.

“Using eureQa, we are finding, validating and fixing a greater number of critical issues than we were before, and we are able to address these critical issues earlier in the project cycle. eureQa is key to our ability to hit our dates and launch with confidence, knowing we are stable,” said William Saccone, senior director, quality assurance at Bare Necessities (Edison).

Esther Surden is Publisher and Editor of NJTechWeekly, and a contributor to Philly Tech News. This article originally appeared in NJTechWeekly, and is republished here with her permission.

The end of OTT

Simon Frost
Guest Contributor

There shouldn’t be a single person reading this short article that isn’t familiar with the term OTT. Since the meteoric rise of video delivered over IP-based networks of another party and famous, internet-based companies that built value-based businesses on the top of those providing internet connectivity, we have become familiar with the term.

Delivering video over IP isn’t new of course. It has been with us for over 15 years and the spectrum of quality, performance and content brands associated with IP video has been broad. What we have referred to as ‘IPTV’ was the service of television that the telecoms industry introduced (with an emulation of cable TV being their starting point). We have also called this managed IP video.

Our vibrant, wonderful media industry is getting increasingly complex to maintain the labels/categorisation and segmentation of focus that we have been using for many years. content owners, broadcasters, pay TV service providers (MVPDs) and internet disruptors are all emulating one another, merging to drive scale and connect powerful content rights with span of video distribution and subscription. None of this is very surprising, because what we see is a fundamental shift of how the most premium, professional video is distributed (non premium video exploded specifically because of the low-cost, simple ability to distribute via the internet).

I would like to make a call for action in 2017 - The OTT term is now outdated

All video in the future will be IP delivered; most of this video will be delivered via the internet rather than by private managed IP networks (we could have a deep discussion on what these terms could really mean, technology and business model and even if the internet is unmanaged or not for video). We will see the erosion of dedicated broadcast technology delivery networks for premium video, as linear TV services migrate into vast pools of on-demand choice and new linear ‘channels’ spring-up delivered solely online. This will take many years of course, but the direction is clear.


So, I suggest that for 2017 and beyond we refer to ‘internet video’ as our new term to describe all forms of video over IP. We will in our discussions need to focus on the business models of internet video to understand the types, formats, and how premium it is (in the industry some have talked about YouTube as if it were always fix-it guides and cats on treadmills, spoken of Netflix as always premium entertainment, and Facebook video as social chat. These assumptions are already outdated with a huge merging of types of content across a global race to create the new mass-scale video distribution platforms adopted by consumers. Twitter, Facebook, Snapchat and Instagram all have launched live video options).

Internet video will still need some sub-segmentation to understand it, but there isn’t a player across the current television business or the new internet giants that isn’t focussing their resources on winning in internet video. RIP OTT – you served us well.

Comment below if you agree, disagree or want to discuss the nuances of video delivery or the evolving business of television.

Thank you for reading. Simon Frost

Simon Frost is an executive industry leader operating in the converging landscapes of Broadcast Television, Internet and Telecoms. He left Ericsson, where he last served as Global Head, Media Marketing & Communications, at the end of 2016 to"find or create something disruptive, new and truly agile as the converging TMT industry really begins its transformation adopting new cloud-centric technologies and consumers migrate to pure IP delivered, cloud hosted experiences." In addition, he is engaged in Media industry consultancy and commentary

This article was originally published on LinkedIn, and is republished here with the author's permission.

2/22: Verizon, AT&T will both be running 5G tests in Jersey

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Verizon Testing Super Fast 5G Internet With Customers in 11 Cities (Fortune)

Nokia, AT&T Test 5G Streaming of DirecTV Now (Multichannel News)

Google Fiber-owned Webpass is bringing its wireless gigabit internet to Denver
(The Verge)

Arris nears deal to acquire Brocade's networking business -sources (Reuters)
In a deal that likely has much to do with the wireless plans of Arris' major cable customers. See my post from last month:
Why Arris might bid on Ruckus Wireless assets? For its own customers, of course

Entercom CEO Field says CBS deal could lead advertisers to 'rediscover' radio (

Gannett to consolidate printing and production facilities in Rockaway Twp. (Asbury Park Press)

Amazon exec joins MLB's video-streaming service as new CEO (CNET)

Why Spark's CEO says 2017 may be a 'historic year' for his gene therapy company (Philadelphia Business Journal)

Urban Outfitters Is Charging $45 for an AOL T-Shirt (Fortune)
Pay for the Yahoo(!) deal?

The 90s called: They want you to reengineer again with Deloitte and SAP (Vinnie Mirchandani / Enterprise Irregulars)

2/21: Comcast’s ‘Tech ETA’ feature goes wide; Probe of China trader shows how Comcast learned DreamWorks was for sale

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Comcast’s ‘Tech ETA’ Feature Goes Wide (Multichannel News)

Probe of China traders shows how Comcast learned DreamWorks was For Sale (Philly Deals)

Tosh in deeper financial doo-doo as banks turn up the pressure (The Register)
Its Westinghouse problem.

Lumos ends fiber spin-out plans, sells to private equity firm EQT Infrastructure for $950M (FierceTelecom)

Following Lumos’ sale, analyst fingers T-Mobile’s possible interest in Zayo (Fierce Telecom)

Google Fiber’s Webpass internet service coming to Seattle, job posting reveals (Geekwire)

Verizon Stock the Cheapest It’s Been in Fifteen Years, Says Moffett Nathanson (Barron's Tech Trader Daily)

Outcome Health snags Salesforce exec (Crain's Chicago Business)
Outcome Health is the former Context Media.

GE’s secret weapon is its training center on Hudson River (Boston Globe)

News from HIMSS 2017 with a local spin

Tom Paine

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Epic to add Geisinger spin-off xG Health Solutions care management content in EHR, population health platform (Healthcare IT News)

Epic's new app program tries to connect EHR networks (Modern Healthcare)

As Rometty prepares to open HIMSS, M.D. Anderson walks away from Watson (Med City News)

Salesforce builds out ecosystem for Health Cloud, adds better patient targeting, risk scoring (ZDNet)

Healthcare model: Choose Netflix over Blockbuster (Med City News)
"Zajac credits Stephen Klasko, the president and CEO of Philadelphia-based Thomas Jefferson University and Jefferson Health, as the person who is talking about the Netflix effect in healthcare."

Expert breaks down the difference between customer service and patient experience (Healthcare IT News)
Christine Holt of Holy Redeemer Health System said that the entire patient experience paradigm must include an emotional connection that produces loyalty.

Cerner IT support: 'We've flipped the model upside-down' (Kansas City Business Journal)

HIMSS17 Sessions to Get Excited About This Year (InstaMed)

From HIMSS 2/20/17 (HISTalk)

CloudMine and Redox Partner to Optimize Seamless and Secure Sharing of Healthcare Data in the Cloud

Dell Boomi Speeds Healthcare Innovation and Digital Transformation with Cloud Integration

With DHA's electronic health records system operational, Bono eyes next steps (Federal Times)

Siemens Healthineers Establishes Global Digital Ecosystem to Drive Digitalization of Healthcare

InstaMed sent a small army:

Amazon & SAP: The geographical search for domain expertise

Tom Paine

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Amazon North America fulfillment center network 2015 /
MWPVL International (Click to enlarge)

Amazon announced at the beginning of the year plans to add 100,000 employees during 2017.

And these are not only fulfillment jobs. Amazon is geographically diversifying its workforce, not just in its fulfillment centers, but for higher-level development work as well.

It opened an office in Minneapolis in Mid-2016 , initially aiming for 100 employees, focused mostly on ecommerce and logistics, areas where the Twin Cities have a deep pool of talent. A source tells me Amazon plans to get much larger there. The talent pool in Seattle can not grow enough to keep up with its demand for talent.

Last month, Amazon announced a new office in Pittsburgh. It already has has 50 employees working in technical roles on Amazon Web Services and Alexa, and expects to add dozens more over time, NEXTpittsburgh reported.

Also last month, the Boston Globe reported that Amazon was looking for 100,000 to 200,000 square feet in downtown Boston. It already has substantial employment at Kendall Square in Cambridge.

Amazon also has ecommerce staff in New York. And of course it has Amazon Web Services' enormous US East data center operation in Northern Virginia.

Here is a listing of Amazon's fulfillment and distribution centers worldwide.

You can see the concentration around Philly and the Lehigh Valley. And Amazon's Prime Air is running numerous cargo flights out of Lehigh Valley International.

But while it has a scattering of non-fulfillment professionals in the Philly area, there doesn't appear to be any significant functional groups here. But its an intriguing idea.


Meanwhile, on a smaller scale, SAP has been expanding its Pittsburgh operations. SAP will be adding 242 jobs there, along with some jobs in Newtown Square, the company announced along with Governor Wolf in January. It already has 579 employees inside the K&L Gates Center downtown.

While some of its Pittsburgh operations represent general regional functions, its also a major center for SAP's supply chain business.

It acquired Pittsburgh-based SmartOps in 2013, and SAP tells me that the Pittsburgh office will be the largest centralized presence for SAP's major supply chain entity, Ariba, outside of its headquarters in Palo Alto.

In case you haven't noticed, supply chain tech is hot. New technologies (in-memory, Cloud, IoT, AI, maybe even blockchain), are opening up new possibilities, and Amazon and the on demand economy are driving the use cases forward. Old mainframe systems were limiting. Pittsburgh, with its industrial legacy and universities, particularly Carnegie Mellon, has long been a leader in supply chain systems and implementations. Philly has some assets in that area as well.

2/20: Boomi competitor MuleSoft files to raise $100 million in IPO; SAP license fees are due even for indirect users, court says

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EPAM Systems (EPAM) Misses Q4 EPS by 2c (StreetInsider)

IT solutions firm SHI posts $7.56B in revenue for 2016 (NJBiz)

Lehigh Valley technology provider integraONE acquires Montgomery Co. company
(Allentown Morning Call)

App integration company MuleSoft files to raise $100 million in IPO (VentureBeat)
MuleSoft is a close competitor to Dell Boomi.

SAP license fees are due even for indirect users, court says (PCWorld)

Deloitte goes all gooey for SAP HANA on AWS
2,500 suits to be flung off bench to preach ERP on cloud
(The Register)

Azure’s rise instills doubts in AWS shops ( David Linthicum / Infoworld)

Philly Tech History September 2011: Curalate's predecessor is born

Tom Paine

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From Philly Tech News: September 20, 2011

Storably is a new Philly startup that will help people make use of idle space they might have, such as empty basements and parking spaces, by creating an online marketplace where others can rent that space for their storage needs. Its website goes live tomorrow, the company says, and Storably will be doing a demo at tomorrow night's Philly Tech Meetup. Josh Kowitt and Apu Gupta are co-founders and Wharton graduates. Community Manager Brendan Lowry wrote in an email: "We are a team of Philadelphians who love tech and all things Philly". Its office is located at 2038 Locust Street, between 20th and 21st.

Storably didn't fly and soon pivoted to Curalate.

Sunday Highlights: Vanguard plans to add 1700 crew members in 2017 to catch up with growth; Comcast’s surprisingly viral future

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At Vanguard, customer complaints rise along with assets (Investment News)

Vanguard plans to add 1700 crew in 2017.

Comcast’s Surprisingly Viral Future (Don Steinberg / Philadelphia Magazine)

China fraud: How a Wharton grad made $29M buying DreamWorks before Comcast (

Change is constant for Alkemy X, a Philly-based entertainment and advertising firm (

Kraft Heinz Withdraws $143 Billion Offer to Merge With Unilever (NY Times: DealBook)

Uber’s CEO promises an ‘urgent investigation’ into a former employee’s sexual harassment claims ((Recode)

Meet The 'Fastest-Growing' $1 Billion Enterprise Software Firm (IBD)

Saturday highlights: Vanguard Group systems crash for a while; PHH has bleak outlook

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Google is testing VoLTE support for some Project Fi subscribers (VentureBeat)

The $99 Billion Idea: How Uber and Airbnb Won (Bloomberg Business Week)

Kraft Heinz Takeover Bid Shakes Up Big Food and Its Slow Growth (Bloomberg)
Could shake up some Philly-area food businesses as well.

'Massive exodus' continues from active funds, and Vanguard is reaping the gains (CNBC)

PHH cuts South Jersey jobs, loses $202M, exits joint venture (Philadelphia Business Journal)

Appeals Court Agrees To Hear CFPB/PHH Case (Pymnts)

With No Frills and No Commissions, Robinhood App Takes On Big Brokerages (NY Times)

Measuring Dark Social Using Google Analytics (TOMASZ TUNGUZ / RedPoint)

Rider University adds computer science major to meet demand

1/17: Toshiba's big problem was Westinghouse's acquisition; Kraft Heinz after Unilever

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IT Services Giant Accenture Plans U.S. Hiring Spree (Reuters via Fortune)
A majority of its more than 380,000 employees are in India, Reuters reports.

Chaos at Toshiba: $6.3 billion write-down, chairman resigns, bankruptcy looms (Washington Post)

The $6.3 billion hit is related to Westinghouse’s acquisition in December of Stone & Webster, a nuclear construction business, from Chicago Bridge & Iron in December.

The Post reports: "Toshiba, which bought a majority stake in Pennsylvania-based nuclear power company Westinghouse in 2006, earlier said that it had received internal information late last month about irregularities during the acquisition. It had learned that controls at Westinghouse had been “insufficient” and that the company had used “inappropriate pressure” to make the acquisition."

Universal Rising: iPhone 8 One of the Ingredients for New $90 Cowen Price Target (Barron's Tech Trader Daily)

Potential Activist Funds Line Up to Take a Salesforce Stake (Bloomberg)

SAP license fees are due even for indirect users, court says (PCWorld)

T-Mo Jumps 4% as Reuters Says SoftBank Looking to Sell Them Sprint (Barron's Tech Trader Daily)

What’s the repair bill for Google Fiber, AT&T damage? (Charlotte